Hotel Information

Kempinski Hotel Cancún


Property Description


Luxury down to the core.”
~ Forbes Travel Guide 2024
Best Hotel in Cancún Overall
~ Forbes 10 Best Hotels in Cancún 2023
“The Best Resorts in the World” List
~ Condé Nast Traveler Readers’ Choice Awards

Set on one of Cancún’s finest white-sand beaches with spectacular views of the turquoise sea, Kempinski Hotel Cancún – the company’s first hotel in North America – brings five-star luxury hospitality, timeless elegance and European flair to Mexico’s premier resort destination.

All of the hotel’s exquisite rooms and suites feature balconies and ocean views, with Club rooms and suites having access to personalized services and exclusive amenities in The Club Lounge.

Dining options abound at Kempinski Hotel Cancún, from the hotel’s sophisticated AAA Five Diamond Award restaurants – Fantino and The Club Grill –  to regional cuisine in El Café Mexicano, to fresh seafood in beachside Casitas and a relaxed seaside dining experience at The Caribe Bar & Grill.

Kempinski Hotel Cancún’s guests are welcomed by the iconic Lady in Red and Gentleman in Red, brand ambassadors dedicated to  sharing their extensive knowledge of the local area to ensure an unforgettable experience in Cancún, with special moments personally designed for each guest.

An oasis of calm and balance awaits at the hotel’s Mayan-inspired KAYANTÁ Spa, where a wide range of treatments using indigenous ingredients rejuvenate and restore.  Other notable amenities at the hotel include a fitness center with sauna and steam rooms, a tennis center and pickleball courts, private cabanas and lounges on a 1,200-foot stretch of beach, two swimming pools and an oceanfront whirlpool, a beauty salon and a Kids Club.

An ideal setting for corporate meetings, private events and incentive groups alike, Kempinski Hotel Cancún boasts over 27,000 sq. ft. of indoor and outdoor meeting and event space and an in-house dedicated events team offering personalized service at every step of the process to ensure your perfect event in Cancún.

Dining

Fantino:   One of the best restaurants in Cancún, Fantino is Kempinski Hotel Cancún’s elegant 5-Diamond restaurant where Mediterranean flavors are expertly prepared and presented.  The restaurant’s warm lighting and soft music further set the stage for a memorable dining experience.

The Club Grill:  This 5-Diamond award-winning restaurant features a menu focused on locally-sourced ingredients of the highest quality complemented by the setting’s plush decor, attentive service and live jazz piano music.

El Café Mexicano:   The lively El Café Mexicano serves locally-inspired regional cuisine in an elegant, yet relaxed, atmosphere for breakfast and lunch daily.

Casitas:   Located right on the beach, Casitas offers an exclusive dining experience  for that special occasion combining the best of local and international cuisines with breathtaking ocean views.

Caribe Bar & Grill:   Enjoy a relaxed dining experience by the sea with an all-day menu of light snacks and grilled specialties at this casual, open-air restaurant with a great soundtrack.

Facilities and Services

KAYANTÁ Spa:   KAYANTÁ Spa at Kempinski Hotel Cancún offers rejuvenating treatments inspired by ancient Mayan therapies, using indigenous ingredients from the Yucatán Peninsula.  Expert therapists provide a range of treatments from massages, facials, and body wraps to hydrotherapy and reflexology, offering the ultimate relaxing and restorative experience.   A  beauty salon, sauna and steam room round out the Spa’s extensive offerings.

Fitness Center:  The hotel’s modern, spacious and light-filled gym features a range of high-end equipment, from cardio machines to weight-training equipment, with knowledgeable staff on hand to assist with personalized fitness plans.

Private Beachside Cabanas:   These exquisite beachfront thatched-roof villas are designed to accommodate up to four adults and offer an exclusive experience where luxury and tranquility meet.  Enjoy personalized service and privileged amenities amidst spectacular ocean vistas and calming sea breezes.

Titan Tikes Kids Club:   Supervised by friendly and experienced staff, the Titan Tikes Kids Club at Kempinski Hotel Cancún is the perfect place for children to have fun, learn, and make new friends with a variety of exciting activities ranging from arts and crafts to fun-filled adventures.

Meeting and Events

An ideal setting for corporate meetings, private events and incentive groups alike, Kempinski Hotel Cancún boasts over 27,000 sq. ft. of versatile indoor and outdoor meeting and event space, advanced audiovisual equipment, and an in-house dedicated events team offering personalized service at every step of the process to ensure your perfect event in Cancún.

Nearby Attractions

  • Ancient Mayan city of Tulum:  90-minute drive
  • Mayan archaeological marvel of Chichen Itza:  2.5-hour drive
  • Isla Mujeres:  a blissful getaway minutes away by yacht or ferry

Top Kempinski Hotel Cancún Selling Points:

  • All rooms and suites feature balconies or terraces and ocean views
  • Club rooms and suites have access to personalized services and exclusive amenities in The Club Lounge
  • Variety of dining experiences, including two five-diamond restaurants and an exclusive beachside dining experience
  • Kempinski’s iconic brand ambassadors – the Lady in Red and Gentleman in Red – are dedicated to sharing their extensive knowledge of the local area to ensure an unforgettable experience in Cancún
  • The hotel’s Mayan-inspired KAYANTÁ Spa offers a wide range of treatments using indigenous ingredients designed to rejuvenate and restore as well as a fitness center with sauna and steam rooms
  • Private cabanas and lounges on a spectacular 1,200-foot stretch of beach, as well as two swimming pools and an oceanfront whirlpool
  • Titan Tikes Kids Club provides a safe, fun experience for little ones
  • Over 27,000 sq. ft. of indoor and outdoor meeting and event space and an in-house dedicated events team
  • The annual Cancún Turtle Release Experience at Kempinski Hotel Cancún allows guests to witness the protection of hundreds of turtle eggs that return to the beach where they were born to build their nests and lay up to 200 eggs

Top Cancún Selling Points:

  • Tropical oasis nestled on the eastern coast of Mexico’s Yucatán Peninsula with breathtaking views of the Caribbean Sea
  • Awe-inspiring Mayan city of Tulum,  with its iconic landmarks perched majestically on the cliffs overlooking the Caribbean Sea:  90-minute drive from hotel
  • Mayan archaeological marvel of pre-Columbian civilization Chichén Itzá, a UNESCO World Heritage Site :  2.5-hour drive from hotel
  • Blissful getaway of Isla Mujeres:  minutes away by yacht or ferry
  • An array of shopping experiences – from high-end boutiques, to local markets, to modern malls
  • An endless array of outdoor adventures are available – zip line through the treetops, snorkel in the crystal-clear waters of an underground river, or embark on an exhilarating ATV ride through the jungle.
  • Spend a day on the beautiful turquoise waters of the Caribbean Sea with a catamaran cruise, or immersed in the waters with one or more of the many water sports available


Click here to check rates and availability or to confirm a reservation at Kempinski Hotel Cancún.

Click here to view current offers at Kempinski Hotel Cancún.

Phone:  +52 998 881 0808
E-mail: reservations.cancun@kempinski.com


Click here to check rates and availability or to confirm a reservation at Kempinski Hotel Cancún.

Phone:  +52 998 881 0808
E-mail: reservations.cancun@kempinski.com

Kempinski Hotel Cancún
Retorno del Rey #36 77500 Cancún Mexico | Cancún, Mexico
Phone:
+52 998 881 0808
Toll-free:
(855) 277 7439 US & Canada
General Manager:
Coenraad Bergwerf
Director of Sales:
Madaly Tun
Dir. of Sales Email:
Affiliations Information
Virtuoso
AMEX FHR
Internova
Ensemble
Signature
Reservations
Phone:
+52 998 881 0808
No. of Rooms:
315 guest rooms; 48 suites - all with private balconies or terraces
Open:
Year-round
Air-conditioning:
Yes
Airport:
Cancun Int'l. Airport: 25 mins. drive